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Evaluating AI Systems

Learn why evaluating AI is hard and how to build evals that actually predict real-world quality.

intermediate · 45 minutes

Building an AI feature is easy; knowing whether it *works* is the hard part. This course teaches practical evaluation of generative and predictive AI systems: why open-ended outputs resist simple scoring, why public benchmark scores mislead, how to build trustworthy eval sets, and how to combine metrics, human review, and LLM-as-a-judge without fooling yourself. You will leave able to design eval-driven development that catches regressions before your users do.

What you'll learn

  1. Why Evaluating AI Is Uniquely Hard
  2. Benchmarks vs. Task-Specific Evals
  3. Building a Good Eval Set
  4. Classic Metrics and Their Limits
  5. Human Evaluation and LLM-as-a-Judge
  6. Offline, Online, and Eval-Driven Development

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